Thank you for shopping at Women’s Closet. We appreciate the fact that you like to buy the fashion jewelry we sell. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.

As with any shopping experience, some terms and conditions apply to transactions at Women’s Closet. The main thing to remember is that by placing an order or making a purchase at Womens Closet, you agree to the terms set forth below, along with our Privacy Policy.

Please record an unboxing video (full 360 angles) when you’ve received a package from us. The unboxing video is necessary as proof for damage cases, so please record it in clear lighting.

Returns

We aim to ensure that you are completely satisfied with your purchase. However, if you receive a damaged product, we are here to help. Due to the nature of our products, we do not accept returns unless the item you purchased is defective. If you encounter a defective item:

  • You have 3 days from the date of delivery to contact us and inform us about the defect.
  • Please ensure that the item is in its original packaging, unworn and in the same condition you received it.

Proof of Defect: You must provide a clear video recording of the unboxing process to verify the defect upon receipt of the item. This is necessary to support your return request.

Return Process

To initiate a return, please contact us at contact@womenscloset.in with your order number and details about the product and the defect. We will respond with instructions on how to return items from your order. Remember, the return window is only open for 3 days after delivery.

Refunds

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your original method of payment.
  • Approved refunds will be credited into original payment method within 5 business days
  • All refunds will be processed in Indian Rupees (INR).
  • Shipping charges paid during the original order (if any) are non-refundable.

Address for Return the item: Shop SF 06, 2nd Floor, Vaidehi Shine, Vavol, Gandhinagar – Gujarat – 382016.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Non-returnable items

Please note that certain types of items cannot be returned, such as:

  • Sale items (if applicable)
  • Items purchased as part of a special offer or clearance (if applicable)

Note: Products bought under sale, clearance, or promotional discounts are final sale and are not eligible for returns or refunds.

Disclaimer for Partial Refunds:

In case the returned item is not in its original condition, we reserve the right to offer a partial refund or reject the refund request.

Exchanges

We do not offer any exchanges. If you have received a defective product, the customer must have to return it and we will issue a refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

Email: contact@womenscloset.in

Address: Shop SF 06, 2nd Floor, Vaidehi Shine, Vavol, Gandhinagar – Gujarat – 382016.

Please Note:

This policy is subject to changes and updates as we continue to improve your experience at Women’s Closet. Any changes made will be communicated through our website.